INTRODUCTION
Apptepay is an innovative payment solution tailored specifically for the education sector. Built to understand the unique challenges faced by schools and parents when it comes to managing finances, and provide intuitive, user-friendly tools that make the process seamless.
At Apptepay, we offer a suite of cutting-edge features designed to simplify school payments and enhance transparency. Tracking your child's account balance to facilitating direct payments to teachers. Apptepay is revolutionizing the way financial transactions are handled in schools.
MY ROLE
Brand Strategist, UI Designer, UX Researcher, Project Manager Research, brand development, design implementation, stakeholder collaboration, prototyping.
THE TEAM
Myself, 1 Product Manager, 1 Financial Manager.
TIMELINE
12 Weeks
Seamless Onboarding
Enhancing User Experience: Navigating Complex Financial App Structures & Prioritizing User Needs
PROBLEM
PROJECT PLANNING
Our team meticulously gathered insights from parents, teachers, and administrators through comprehensive user research, ensuring our app meets their diverse needs. Applying iterative design enhancements based on user feedback, we've crafted an intuitive interface that seamlessly guides users through real-time payment requests. By implementing familiar navigation patterns and intuitive design principles, we've minimized cognitive load, simplifying the user experience and making financial transactions effortless.
RESOLUTION
Conducted comprehensive user research and gathered feedback from parents, teachers, and administrators.
Iteratively improved the app's design based on user insights.
Implemented familiar navigation patterns and intuitive design principles.
Minimized cognitive load for real-time payment request.
Security and Privacy
In crafting a financial app's UX, the emphasis is on ensuring the utmost privacy and security for our users' data. Commencing with comprehensive research, we delve into the specific privacy concerns and regulatory obligations pertinent to financial transactions.
This involves articulating clear and concise privacy policies and consent prompts, as well as incorporating user-friendly controls for managing privacy settings and permissions far before a user transfers funds.
Our partnership with security experts facilitates the seamless integration of security measures, such as encryption, authentication mechanisms, and secure data storage practices, ensuring users feel confident in the app's ability to safeguard their sensitive financial information throughout their experience.
Apptepay Login
Streamlined Family Management:
Simplifying Transactions for Parents with MultipleChildren
As lead designer I considered the needs of parents with multiple children, some of whom may attend the same school while others are in different educational levels. Apptepay makes transactions straightforward for parents to distinguish between their children who are under the same user account.
Additionally, we've provided clarity by associating each transaction with the respective student, school, teacher, and item paid for, allowing users to quickly glance at transaction details. Users can easily view all transactions or filter transactions for each of their children, with specific itemized information clearly displayed for each payment.
